Refund Policy
Read our refund policy below to understand the terms and conditions regarding refunds.
Refunds: Generally Not Offered, but Exceptions Exist
Our test series services are generally non-refundable. However, we understand that exceptional circumstances may arise. A refund may be considered in cases such as:
- ✔️ Technical issues preventing access to the test series.
- ✔️ Accidental purchase of the wrong test series.
Requesting a Refund: How to Get Your Money Back (If Applicable)
If you believe you qualify for a refund, please contact us at info@edutestseries.com within 7 days of your purchase. Ensure you include:
- ✔️ Your order number
- ✔️ A detailed reason for your refund request
Refund Decisions: We'll Review and Respond
Once we receive your request, we will review it carefully and notify you of our decision within 7 business days. If your request is approved, the refund will be processed using your original payment method.
Services Not Eligible for Refunds: Understanding What's Not Covered
- ❌ Change of mind after purchase
- ❌ Use of any part of the test series materials
For any further questions, feel free to reach out to us at info@edutestseries.com.